<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 3 Topic: Awkward Conversations Matt Dale places great importance on prep and space when handling difficult conversations.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 3 Topic: Awkward Conversations Matt Dale places great importance on prep and space when handling difficult conversations. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 3 Topic: Awkward Conversations Matt Dale places great importance on prep and space when handling difficult conversations.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

14: Awkward Conversations with Matt Dale

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

Business

Technology

Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

Share 14: Awkward Conversations with Matt Dale

Sign up to save your podcasts

14: Awkward Conversations with Matt Dale

14: Awkward Conversations with Matt Dale