Difficult Happens; Effective Communication for Bosses

14: Calming Client Fears


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Change, whether it is a change that you chose or one that was thrust upon you, can be a scary thing. When you have lived in the same home for over 30 years and need to downsize, for whatever reason, there are many decisions and choices to be made and a lot of things to be done. When you add in the complicating factor of having one of the hottest housing markets, all the factors are joined by fear and overwhelm.
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Difficult Happens; Effective Communication for BossesBy Lara Currie