When your manufacturing organization is experiencing a crisis, the last thing you want to do is add more oil to the fire! But in a technical industry like manufacturing, many people don’t have the skills they need to safely and effectively address a dangerous situation, like how to de-escalate a conflict or communicate a safety issue to their team.

Carol Cambridge is here to help bring more safety to your organization! Carol is an authority on workplace violence, active shooter, and workplace conflict. She’s also the founder of the Stay Safe Project, where she teaches others how to navigate fear and use their critical thinking skills to get through an emergency or crisis.

In this episode on safety and crisis management in manufacturing, Carol breaks down why critical thinking plus such a big role in creating a safer workplace, and shares some insights manufacturing leaders can use to handle conflict, address threats, and create a safer workplace for all.

2:23 – In manufacturing, there can be a lack of critical thinking skills, and this plays a big role in crisis management  5:43 – When someone feels unsafe at work, they may be reluctant to report threats  8:22 – There is a different between “tattling” and “reporting” 15:41 – When a potential threat occurs, form a team to handle it, rather than simply leaving it to HR alone to address 18:54 – When you have clear communications and focus on making your employees feel safer, it creates a culture where people can report potential threats without fear 21:18 – Learn to recognize the behavioral signs that might indicate a potential for violence or distress  23:16 – When it comes to confliction resolution or handling heated conversations, timing is key

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