What's up, Pawn Family!    What you might be missing out on not determining your current, unknown/prospective, and past customers is not just money but A LOT OF MONEY on advertising that does not work. And it’s not just about the money you’re wasting on ads you have to think about, but realizing whether you are providing “service” to your customers rather than “experience”.    Let me know your takeaways from this podcast and join our discussions in the Pawn Leaders Facebook community. 

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P.s. Do you want to dominate 2021? Know what's needed to grow in 2021 and get everything you learn in 2020 done this year by attending the first webinar for 2021 for pawnbrokers. It's going to be on Friday, January 8, 2021, at 10 am PST.   Click the link to secure your slot: www.bulletproofpawn.com