<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Specials: Fireside 8 Greg Skirving describes how the scope of support can creep through the ease of access to a support team.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Specials: Fireside 8 Greg Skirving describes how the scope of support can creep through the ease of access to a support team. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Specials: Fireside 8 Greg Skirving&nbsp;describes how the scope of support can creep through the ease of access to a support team.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

148: Fireside with Greg Skirving

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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148: Fireside with Greg Skirving

148: Fireside with Greg Skirving