Leesha looked at Stefan... Stunned. She couldn't believe he had just said what he did. Her heart pounded, her throat felt tight, and anger surged. She couldn't think straight, couldn't even focus on what he was now saying... Ever happen to you? All the communication skills in the world won't save you if you don't know this ONE thing that keeps you from falling into Leesha's shoes. We all struggle with times like this, but knowing what to do with them can be a game changer for you and all your relationships. Listen in as we dive into this episode of What to say & How to Say It!