In this week's edition of the AmiSights Podcast, we talk to Jana Franklin, founder of the CEO Concierge Virtual Assistant company, a business dedicated to providing virtual assistant services exclusively tailored to the needs of CEOs. She also franchises several Jimmy Johns and Fantastic Sams locations in the St. Louis area. She explains how her businesses are intertwined.

“The best thing I've done in my business in the last three years was to bring on a virtual assistant, in each and every company to help me run efficiently so I can do the things that I am good at. The things that I am not good at my virtual assistant handles for me,” she says. “We launched it based on our experiences and it's very client-focused. It's a passion project for me.”

The main topics of today's episode will be how Jana’s company differentiates itself by training virtual assistants for specific clients and needs. Jana will also share how the company handles quality control with assessments and how the COVID-19 pandemic had a long-lasting effect on the hair salon and beauty industry.