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1,500 Sessions Later, JBS Says EOS Isn't About the Tools - Jonathan B. Smith (EP. 013)
Jonathan B. Smith, known as JBS, was one of Gino Wickman's first clients. He met Gino at an EO event before EOS® even had a name, and that early bet turned into an Inc. 500 business and a career as an EOS® implementer with more than 1,500 sessions. JBS also spent a decade training with Chris Voss, the former lead FBI hostage negotiator behind Never Split the Difference, and co-wrote Fight Less, Win More to bring tactical empathy into the leadership room. In this conversation with Christine Watts and Kris Snyder, JBS makes the case that team health, not the tools, is 70% of what makes EOS® work. He shares how he reads a room, when he goes off-script with what he calls EOS® freestyle, and the stories behind it: the bird-catching business he helped scale from two states to fifty, the family screaming match he defused by pretending the neighbors complained, and his 93/7 rule for knowing when a session can be saved and when it can't.
Key topics:
About Jonathan B. Smith:
JBS is an EOS® implementer with more than 1,500 sessions and the co-author of Fight Less, Win More, a negotiation handbook built on the tactical empathy made famous by Chris Voss's Black Swan Group. He was one of Gino Wickman's earliest clients and trains leaders to handle high-stakes conversations in and out of the session room. Connect with JBS: https://www.linkedin.com/in/staycuriousjbs/
Mentioned in this episode:
Impact Moments is produced by ninety. Learn more at https://ninety.io
🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS
🔗 Learn more about Ninety: https://www.ninety.io
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By Ninety StudiosJonathan B. Smith, known as JBS, was one of Gino Wickman's first clients. He met Gino at an EO event before EOS® even had a name, and that early bet turned into an Inc. 500 business and a career as an EOS® implementer with more than 1,500 sessions. JBS also spent a decade training with Chris Voss, the former lead FBI hostage negotiator behind Never Split the Difference, and co-wrote Fight Less, Win More to bring tactical empathy into the leadership room. In this conversation with Christine Watts and Kris Snyder, JBS makes the case that team health, not the tools, is 70% of what makes EOS® work. He shares how he reads a room, when he goes off-script with what he calls EOS® freestyle, and the stories behind it: the bird-catching business he helped scale from two states to fifty, the family screaming match he defused by pretending the neighbors complained, and his 93/7 rule for knowing when a session can be saved and when it can't.
Key topics:
About Jonathan B. Smith:
JBS is an EOS® implementer with more than 1,500 sessions and the co-author of Fight Less, Win More, a negotiation handbook built on the tactical empathy made famous by Chris Voss's Black Swan Group. He was one of Gino Wickman's earliest clients and trains leaders to handle high-stakes conversations in and out of the session room. Connect with JBS: https://www.linkedin.com/in/staycuriousjbs/
Mentioned in this episode:
Impact Moments is produced by ninety. Learn more at https://ninety.io
🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS
🔗 Learn more about Ninety: https://www.ninety.io