Profiles in Prosperity

151 - Brian Carpenter - Build an Empire in a Small Market

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Brian Carpenter is the Vice President of Mark Carpenter Plumbing, Heating, and Air in Clovis, New Mexico. The combined statistical area they serve is less than 70,000 - and yet they're thriving and enjoying strong growth. How do they do it? Brian is a very smart guy with great experience. In this episode Brian talks about:

  • How Brian Carpenter joined our industry as an adult, without trade experience
  • About Mark Carpenter Plumbing, Heating, and Air
  • Adding new vertical markets
  • Changing the service mix
  • Finding and keeping good people
  • Considerations of geographical expansion
  • The challenges of a small market
  • The benefits of trade shows
  • Advice
    • ...more
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