<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 50: Year in Review Just Charlotte this week! I look back over the first week’s topic: Empathy in Customer Support<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 50: Year in Review Just Charlotte this week! I look back over the first week’s topic: Empathy in Customer Support Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 50: Year in Review Just Charlotte this week! I look back over the first week’s topic: Empathy in Customer Support<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

153: Year in Review: The First Week

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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153: Year in Review: The First Week

153: Year in Review: The First Week