In this conversation, Trent interviews Gary Furtado, President Emeritus of Navigant Credit Union. They discuss the essential qualities of effective leadership, emphasizing the importance of treating team members well, allowing them autonomy in achieving goals, and taking responsibility for both successes and failures. Gary highlights the significance of public recognition and private accountability in fostering a positive team environment. Takeaways: -People are going to remember you by how you treated them. -A good leader gives stated goals and lets employees find their way. -Public recognition is important for team morale. -Taking credit for success is part of leadership. -Leaders must also take the blame for failures. -Effective leaders empower their teams to achieve goals. -Accountability is crucial in leadership roles. -Building trust within a team is essential. -Good leaders know when to step back and let others shine. -Leadership is about guiding the right people.