June 19, 2023

16: CultureCast with guest Erica Keswin

51 minutes

Let’s talk about creating culture! Erica Keswin discussed the importance of human connection, the role of managers in fostering engagement and retention, and the need for vulnerability, empathy, and experimentation in leadership.

The importance of human connection: Erica emphasizes the significance of human connection in the workplace. Building relationships, fostering connections between employees, and creating a sense of belonging are key factors in employee engagement and retention. Managers play a critical role in facilitating these connections and creating a culture that values human interaction.

The role of managers in retention: She highlights the vital role of managers in employee retention. Managers need to possess skills in vulnerability, empathy, and leading through experimentation. They should be able to connect with their team members on a personal level, understand their needs, and provide support. Investing in manager development and upskilling is essential for creating a positive and engaging work environment.

Contact Erica Keswin:

Website: https://ericakeswin.com/
Linkedin: https://www.linkedin.com/in/ericakeswin/
Amazon books: https://www.amazon.ca/Erica-Keswin/e/B07C4Z1SDT%3Fref=dbs_a_mng_rwt_scns_share
Twitter: https://twitter.com/erica_keswin?lang=en

Learn more at https://www.marissaandrada.com/culturecast
Contact Marissa Andrada: https://www.marissaandrada.com/contact

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