Sign up to save your podcasts
Or
Share 16: Experience is everywhere
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
16: Experience is everywhere
Episode 16: Experience is everywhere
In this episode we talk with Remi Weber Dublaron about Customer and Employee experience. We cover some examples of great and not so great experiences and how enterprises should look at improving the customer journey
Guest:
Remi Weber Dublaron, Business and CX Consultant at Orange Business
LinkedIn
About the hosts:
Frank de Jong
Frank has over 30 years of experience in the world of telecommunications and IT. Having held several roles at several different telecom operators and technology companies, he now works as Program Director and Tech Evangelist at Orange Business. In his spare time, Frank flies planes, does nerdy stuff and even recently started learning woodworking and furniture restoration.
LinkedIn: https://www.linkedin.com/in/fjdejong/
Email: [email protected]
Kerem Arsal
Kerem has spent nearly 20 years in telecoms and IT as an analyst, consultant, and strategist at multiple companies, including several years at British Telecom most recently.Now, he covers networks and edge computing at Omdia, a part of Informa plc. Kerem holds a PhD in Information Systems from Boston University, but he is also a failed rock singer, an ex-music journalist, and a defunct live sportscommentator.
LinkedIn: https://www.linkedin.com/in/kerem-arsal-phd/
Email: [email protected]
Disclaimer:
This podcast is provided as-is and for informational purposes only. The opinions voiced by the hosts and their guests do not necessarily represent the opinions and beliefs of their respective employers or Orange Business, the sponsor of this podcast.
Being passionately curious also means that the hosts will sometimes ask provocative questions to get “a peek behind the curtains”. Whilst we do the utmost to thoroughly research the topics we are discussing, we may be working with incomplete information at times. If you feel we have been making false statements, feel free to reach out to us, so we can all learn from it.
View all episodes
By Frank de Jong and Kerem ArsalEpisode 16: Experience is everywhere
In this episode we talk with Remi Weber Dublaron about Customer and Employee experience. We cover some examples of great and not so great experiences and how enterprises should look at improving the customer journey
Guest:
Remi Weber Dublaron, Business and CX Consultant at Orange Business
LinkedIn
About the hosts:
Frank de Jong
Frank has over 30 years of experience in the world of telecommunications and IT. Having held several roles at several different telecom operators and technology companies, he now works as Program Director and Tech Evangelist at Orange Business. In his spare time, Frank flies planes, does nerdy stuff and even recently started learning woodworking and furniture restoration.
LinkedIn: https://www.linkedin.com/in/fjdejong/
Email: [email protected]
Kerem Arsal
Kerem has spent nearly 20 years in telecoms and IT as an analyst, consultant, and strategist at multiple companies, including several years at British Telecom most recently.Now, he covers networks and edge computing at Omdia, a part of Informa plc. Kerem holds a PhD in Information Systems from Boston University, but he is also a failed rock singer, an ex-music journalist, and a defunct live sportscommentator.
LinkedIn: https://www.linkedin.com/in/kerem-arsal-phd/
Email: [email protected]
Disclaimer:
This podcast is provided as-is and for informational purposes only. The opinions voiced by the hosts and their guests do not necessarily represent the opinions and beliefs of their respective employers or Orange Business, the sponsor of this podcast.
Being passionately curious also means that the hosts will sometimes ask provocative questions to get “a peek behind the curtains”. Whilst we do the utmost to thoroughly research the topics we are discussing, we may be working with incomplete information at times. If you feel we have been making false statements, feel free to reach out to us, so we can all learn from it.