What One Thing?

16 From subscription support to fractional HR — aligning pricing, promise and outcomes | Meg Fenny | What One Thing


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Overview
Phil and Hayley sit down with Meg Fenney (Founder & Director, HR Download) to unpack the realities of leaving corporate HR, winning first clients through BNI, and the pivotal shift from low-cost helplines to a fractional HR model that actually moves the business: the right mix of HR Director, HR Business Partner, Advisory and Admin hours.

Key insights

  • Consistency beats confidence: time-blocked sales and weekly scorecards
  • How to package and price fractional HR for SMEs
  • Using exit interviews with lost clients to fix expectation and scope
  • Why peer groups can shape (and sometimes limit) your product
  • Ideal client clarity: 25–75 employees, owner moving from operator to CEO

Guest
Meg Fenney, Founder & Director — HR Download
📧 [email protected]

Meg Fenney is the Founder and Director of HR Download, a people-first consultancy powered by a passionate team of HR professionals. Together, they help businesses build confident, healthy workplaces through fractional HR support, executive coaching, and tailored training. With optimism, fairness, and creativity at the heart of everything they do, Meg and her team bring clarity and energy to every challenge—making HR simple, human, and impactful.

 

Under Meg’s leadership, HR Download has become a trusted partner for growing organisations across the UK. The team works closely with clients to shape strategic people decisions, navigate employment law, and foster cultures where people thrive. Whether supporting leaders or empowering teams, Meg ensures HR Download delivers with integrity, responsibility, and a genuine commitment to helping businesses grow through their people.


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Connect with Phil and Hayley

Hayley - LinkedIn Corbar Accounting

Phil - LinkedIn Affirm IT

What One Thing Podcast – with Phil & Hayley

Each week, business owners share the one thing that made the biggest difference in their business journey — and hosts Phil (Affirm IT Services) and Hayley (Corbar Accounting) dive into the lessons, laughs, and lightbulb moments along the way.

If you’re a UK business owner looking for real stories and practical insights on growth, leadership, IT, and finance — this is the podcast for you!

Connect with the hosts

Phil Davenport | Affirm IT Services
LinkedIn
https://affirmit.co.uk/

Hayley Baxter | Corbar Accounting
LinkedIn
https://corbar.uk/

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What One Thing?By Phil Davenport and Hayley Baxter