Hearing his father's judgmental words caused Paul's chest to tighten, his pulse to race, and all he could do was stare at his Dad. He was frozen, couldn't move, couldn't speak. So much for the communication class he'd taken at work! Those conflict sessions seem to be ineffective at best. Sound familiar? Knowing how to navigate conflict without making it worse is a skill. And a process. If you don't know how to figure this out, you'll spend your time at work, home, and church, arguing with people, creating disagreement, and fostering a lack of unity and connection. Join Nina as she helps us dissect three proven steps to create a better outcome when dealing with conflict!