Revitalization Rewards found in this episode:

Revitalization lessons learned from Cracker Barrel

1. The first lesson a church leader can glean from the Cracker Barrel fiasco is: The company looked to the future but sabotaged their today.

2. The second lesson a church leader can glean from the Cracker Barrel fiasco is: The company did not provide opportunities to engage customers as part of the on-going process of transformation.

3. The third lesson a church leader can glean from the Cracker Barrel fiasco is: The company failed to stop the self-sabotaging that took place from the inside while customers revolted on the outside.

4. The fourth lesson a church leader can glean from the Cracker Barrel fiasco is: The company lost loyal customers because they changed to quickly.