Customer Support Leaders

167: Slack Support with Fletcher Richman


Listen Later

Send us a text

Week 53: Slack Support

Fletcher Richman joins me to talk about 'decreasing the distance' to your customers with Slack, and how it gives support some personality.

Fletcher was the CEO & Cofounder of Halp, acquired by Atlassian (NASDAQ:$TEAM) in May 2020. He is currently a Sr. Manager, Product for Halp at Atlassian.  

Fletcher received a Bachelor of Science in Electrical & Computer Engineering, Cum Laude, from The University of Colorado. As a student, Fletcher co-founded Spark Boulder, a co-working space for student entrepreneurs, which was supported by many community leaders including Brad Feld and David Cohen, the Co-Founders of Techstars. Fletcher spent several years working as the Growth Engineer for PivotDesk, a Techstars Boulder graduate, and as the Platform Manager for Galvanize Ventures, a seed-stage venture capital fund. 

Support the show

...more
View all episodesView all episodes
Download on the App Store

Customer Support LeadersBy Charlotte Ward

  • 5
  • 5
  • 5
  • 5
  • 5

5

2 ratings