<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Specials: You’re the Host! #4 Craig questions me on collaboration with other teams! We cover everything from Product to BPO, and everything in between. I also tell an overly long story from overly long ago.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Specials: You’re the Host! #4 Craig questions me on collaboration with other teams! We cover everything from Product to BPO, and everything in between. I also tell an overly long story from overly long ago. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Specials: You’re the Host! #4 Craig questions me on collaboration with other teams! We cover everything from Product to BPO, and everything in between. I also tell an overly long story from overly long ago.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

178: You’re the Host with Craig Stoss

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

Business

Technology

Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

Share 178: You’re the Host with Craig Stoss

Sign up to save your podcasts

178: You’re the Host with Craig Stoss

178: You’re the Host with Craig Stoss

More shows like Customer Support Leaders

HBR IdeaCast

TED Talks Daily

The School of Greatness

The Official SaaStr Podcast: SaaS | Founders | Investors

The Daily

Up First from NPR

The Game with Alex Hormozi

Modern Wisdom

Advice from a Call Center Geek!

On Purpose with Jay Shetty

Coaching Real Leaders

Huberman Lab

The Mel Robbins Podcast

HBR On Leadership

Happy to Help | A Customer Support Podcast