Customer Support Leaders

179: Fireside with Eric Kades


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Specials: Fireside 15


Eric Kades joins me to talk about saving our team’s time, and saving our customers’ time.


Eric is the Founder of TextChat, a highly personalized live chat tool that brings the timelessness touch of human connection to the sophistication of AI technology. TextChat makes website live chat as sociable and easy as texting with a friend, so you can stop missing messages and start closing sales. To date Eric, and his team of 75, have raised 1.6M and have accrued over 100 customers. TextChat launched on Shopify and the App Store in November 2020.

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Customer Support LeadersBy Charlotte Ward

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