In this episode of The Barron Report, host Paul Barron meets with Nabeel Alamgir, the chief executive officer and co-founder of Lunchbox, to explore the future of eating and online ordering in the hospitality industry.

Three Key Points:

Lunchbox Technologies was launched in 2019. The company supplies multi-unit restaurants with an online ordering system and marketing engine. Before founding Lunchbox, Alamgir worked his way up from busboy to chief marketing officer at Bareburger.

For Alamgir, operators today need three things: a direct order option, half the sales coming directly to their system, and a coherent virtual and digital presence. Restaurateurs need to have the pace and mobility of start-ups to stay ahead of an ever-changing industry.

Looking ahead, operators are becoming more ambitious. Tech companies would do well to go beyond making websites and loyalty systems, and start crafting more data-driven offerings and virtual experiences that give operators the ability to build consumer attention without a storefront.

Tweetable Quotes:

“GrubHub and the restaurant industry were never aligned, and I wanted to do something about it. So Lunchbox was born. We grew 700 percent last year and we’re growing 500 percent this year. It’s been bonkers.” – Nabeel Alamgir

“We’re not trying to hire the best people. We’re trying to hire the right people for what this company needs right now.” – Nabeel Alamgir

“The problem is people give up. Restaurateurs are not tech-savvy—and it’s fine for them not to be. What is not okay is not hiring people who are.” – Nabeel Alamgir

Industry veteran Paul Barron takes restaurant business insights to the next level. The restaurant industry isn't just the business of food. It's a cross-functioning, multivariate entity that touches almost every industry — after all, everyone needs to eat. So, why not learn from the greats from all businesses? Connect the dots, read between the lines, build innovative strategies, become a thought leader, get the inside scoop on trends and open your eyes to the full vision of restaurant and hospitality with The Barron Report.

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