In this episode, we are with Cat and Andy as they talk about one focus point that will bring more opportunities to your profession and business. They discuss that there are things that are never going to change and when you focus on continuously improving on them, it will open doors of growth and success. They also shared 3 things that you can do to be more customer-centric and be able to act on things that will never change, so click the play button now and tune in.

 

Quotes:

“Instead Of Focusing On The Things That Will Change, Focus Your Attention On The Things That Are Never Going To Change.”

“Problems Are Always Opportunities To Build That Trust With A Client Because Things Are Not Going To Go 100% Perfect.”

 

Show Notes:

(00:00) Podcast Intro 

(00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign Up For A Complimentary Course At https://theconsultingplaybook.com/values 

(01:19) Focusing On The Things That Will Never Change In Your Business

(10:24) What Are The Things That Will Not Change

(15:57) Problems Are Always Opportunities To Build Your’s Trust

(18:06) It’s A Must To Be Customer-Centric

(25:53) How Do We Look At The Problems And Find The Opportunity

(32:22) 3 Things You Can Do To Be More Customer-Centric And Be Able To Act On Things That Will Never Change  

(36:45) Andy’s New Book The Trust Paradigm Is Available On Amazon And Other Book Retailers