Take a deep dive into the evolving nature of loyalty in business, featuring crucial insights for business owners struggling with employee retention and customer relationships. Through personal stories and practical examples, April Porter reveals why mismatched definitions of loyalty could be silently damaging your business relationships and offers actionable solutions to bridge the gap.

Key Takeaways

- Discover why being the "nice boss" might actually be hurting your business

- Learn how generational differences impact workplace loyalty

- Understand the critical difference between your definition of loyalty and your employees'

- Get practical interview questions to assess loyalty alignment

- Master strategies for maintaining customer loyalty in today's market

Continue the Conversation

Join the discussion in the Business Tips and Tricks Facebook group to share your definition of loyalty and learn from other business owners' experiences.https://www.facebook.com/groups/biztips

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