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Week 66 Topic: The Perfect Support Email

Leslie O’Flahavan is a get-to-the point writer and an experienced, versatile writing instructor. E-WRITE owner since 1996, Leslie has been writing content and teaching customised writing courses for Fortune 500 companies, government agencies, and non-profit organisations. Leslie helps the most stubborn, inexperienced, or word-phobic employees at your organisation improve their writing skills, so they can do their jobs better. As a result of her work, Leslie’s clients improve their customer satisfaction ratings, reduce training cycles, improve productivity, and limit legal risk.

Leslie is a LinkedIn Learning author of six writing courses on topics including writing for social media; live chat and text; plain language; and technical writing.

We cover everything from hiring for good written communication skills, to coaching for them in our team. 

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