Alixe and Evert delve into the world of digital inclusion with Daan Neels from the Flemish government's Department of Work and Social Economy. Discover the intricacies of the Digibanken project, learn about the structure of the working groups, and explore the challenges and benefits of creating open communication and collaboration within public services. From handling elections and politics to fostering a supportive environment for public servants, this episode provides valuable insights into enhancing the quality of public services in Belgium.