Your out of office message could be missing something very important. Whether it's through the phone or email, people want to receive a key piece of information.  If you don't provide it, then you could open the door to frustration and even lost business. Make sure being out of the office doesn't mean being out [...]

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Understanding how to stay calm under pressure is a leadership skill that continues to grow in importance. We live in a rapidly changing world and there are going to be times when things go wrong.  In the moment, it's understandable you may react poorly to these challenges. But does that undermine your performance and your [...]

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The top complaint about meetings is all about people talking way too much. Especially when they really have nothing to add to the conversation.  I uncovered this complaint when I asked my LinkedIn followers to tell me what annoys them most about these gatherings. While you may feel their pain, you don't have to experience [...]

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Leaders who take the time to think about what could go wrong will often prevent big problems from happening. It's possible your high-performing team has overlooked something important that could impact a project's success.  What if you took some time to consider some of these negative scenarios, no matter how unlikely they may seem. Learn [...]

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Busy leaders may find themselves saying, "But that's not me!" when employees react to an increase in bad behavior. Whether it's being overly demanding or dismissing concerns, these issues can become performance and retention issues.  Often, bad behavior is the product of understandable stress but should it be allowed to continue? Learn how to quickly [...]

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Smart leaders embrace the chance to play the missing employee game. This simple task can help you better prepare your business for unexpected employee absences.  In life, unexpected things can happen that will take valuable staff members out of your organization for weeks. Will this be a time of productivity or panic? Prepare for the [...]

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In a world of increasing workloads and shrinking attention spans, it's important to know how to communicate with email skimmers. These are the people who quickly scan your messages but don't read them in their entirety.  This practice can lead to recipients missing key details, miscommunication, and delayed responses. Let's help you compose messages that [...]

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If technology is not your area of expertise, then you may feel like you've missed the Artificial Intelligence honeymoon. The bad news is that you're likely behind a lot of your competition in this area.  The good news is that, with a focused and strategic approach, you can start to embrace Artificial Intelligence in your [...]

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In this jumbo edition of the podcast, you will learn how to unlock the potential of others. This is important because at some time, you may need the members of your team to raise their game, in order to meet an unexpected challenge.  Join me as we go into a busy airport, where a group [...]

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Some focused review of your policies and procedures can prevent mistakes at work. These are the problems that cost you valuable time and money.  Why should you do this? Sometimes your great plans have an unexpected flaw. You'll hear a funny example of how this can happen in this week's episode of The 2 Minute Takeaway [...]

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