While it may sound cliché, members of Congress really do want to hear from their constituents. NACS, like many leading associations, makes it easy for its members to come to Washington, learn the process and the issues and then have productive meetings with their elected officials. Whether you are a first-timer at an annual day on Capitol Hill or a regular – or even a supplier member, the process works. We'll get to tips and advice from a variety of attendees – and provide context for how others can get engaged.