Convenience Matters

Whether it's your first NACS Show or you're a seasoned veteran, we're sharing some tips and tricks to make sure all attendees have a fantastic experience this year in Las Vegas.

Hosted by: Jeff Lenard and Chrissy Blasinsky

For most customers, it only takes two negative experiences before they stop visiting a specific c-store or QSR. While that doesn't mean they are leaving the brand, it does change the overall brand loyalty equation.

Hosted by: Jeff Lenard About our Guest: Matt Pereira, Co-founder and CEO, Seurat Analytics Matt is a co-founder and CEO of both Seurat Analytics and ChargeWonder. He published the research paper, "Same Brand, Different Store Experience."

A look at how employment trends are impacting c-store operators and other channels that directly compete with them, and how retailers can capitalize on these trends to improve their operations.

Hosted by: Jeff Lenard About our Guest: Chris Wise, NACS Research Analyst Chris Wise manages the NACS Talent Insights Dashboard, which provides the latest available convenience industry benchmark data in key human resource categories of compensation, turnover and benefits.

How can independent operators take advantage digital platforms or AI? We'll break down the questions to ask for finding a cost-effective solution that works for you.

Hosted by: Jeff Lenard About our Guest: Babir Sultan, CEO, FavTrip Babir is the CEO of FavTrip, which has three locations around Kansas City. The company also has a highly successful online presence, with 122,000 subscribers on YouTube alone.

How ethanol blends higher than E15 may offer benefits related to emissions reduction, octane enhancement, agricultural economic activity and energy security.

Hosted by: Jeff Lenard

About our Guest: John Eichberger, Executive Director, Transportation Energy Institute John has more than 25 years of experience in the fuels industry, including more than a decade leading the Transportation Energy Institute (formerly known as the Fuels Institute). Prior to that, he served for 15 years as vice president of government relations at NACS, with a focus on fuels- and energy-related issues.

Findings from a NACS consumer survey point to simple ways retailers can create a vibe and make their stores places that customers choose.

Hosted by: Jeff Lenard

About our Guest: Adam Rosenblatt, Founding Partner, Bold Decision

Adam is one of the nation's leading political consultants sought after for his ability to help clients achieve victory through effective research-based strategies and messaging. He designs and executes cutting-edge quantitative, qualitative, and data analytics programs for campaigns as well as non-political clients like NACS.

NACS President & CEO Frank Gleeson shares insights from the road and what they reveal about the future of convenience retail.

Hosted by: Jeff Lenard About our Guest: Frank Gleeson, NACS President & CEO Frank became president and CEO of the National Association of Convenience Stores (NACS) on January 1, 2026, succeeding Henry Armour. He is the fourth person to lead NACS in its 65-year history.

We examine what may come next for petroleum markets as hostilities in the Middle East appear to ease, as well as the longer-term implications.

Hosted by: Jeff Lenard About our Guest: John Eichberger, Executive Director, Transportation Energy Institute John has 25 years of experience in the fuels industry, including more than a decade leading the Transportation Energy Institute. Prior to that, he served for 15 years as vice president of government relations at NACS, with a focus on fuels- and energy-related issues.

Convenience stores are one of the fastest-growing channels for high-quality and fresh food. Hear insights on how to build and maintain customer trust in your foodservice offers.

Hosted by: Jeff Lenard About our Guest: Amy Costello, Director of Food Safety & Quality Assurance, Casey's Amy oversees all facets of food safety for Ankeny, Iowa-based Casey's, including regulatory compliance and food safety programs for supply chain, distribution, transportation and retail operations. She served as moderator for the 2026 NACS Food Safety Forum.