Convenience food is having a moment, and not the microwaved, mystery‑ingredient kind. From robotic kitchens to AI-powered vending machines, three industry trailblazers say we’re entering a new era where speed, quality, and authenticity finally sit at the same table. Dan Munford is joined by co-host Harry Milloff and speak with Jesper Østergaard, CEO of Reitan Convenience Denmark (7‑Eleven) and food innovator Jane Carroll, better known online as Jane Foodie.

Watch the video version of this special episode: https://www.globalconvenience.com/features/the-future-of-food-in-convenience-robotics-real-food-and-the-race-for-relevance

With special guests:

Jesper Østergaard, CEO of Reitan Convenience Denmark (7‑Eleven) and food innovator Jane Carroll, better known online as Jane Foodie

Hosted by:

Dan Munford and Harry Milloff

Rutter’s has been named the 2025 ‘Best Foodvenience Store in the World’ and it didn’t get there by playing it safe. In this episode, Chris Hartman and Philip Santini share how a family business founded in 1747 is redefining foodservice, entertainment, and dayparts through its groundbreaking 1747 Bar & Lounge concept. From legislation-driven opportunity to fearless innovation, this conversation offers a blueprint for what’s next in global convenience retail.

With special guests:

Chris Hartman, VP of Fuels Marketing and Development, Rutter's and Philip Santini, Senior Director of Foodservice and Bar Strategy, Rutter's

Hosted by:

Harry Milloff, CEO, The Mosely Group and Anthony Wysome, Chair, Insight Research Artificial Intelligence Round Table.

Related Links:

See Rutter's competition entry profile, photos, and video https://www.globalconvenience.com/best/entries-25-2/rutters-milton-usa/

Martin Stilloff of Q8 pulls back the curtain on how they reinvented its service station network into one of Europe’s most sophisticated digital food platforms. From building the country’s largest pizza brand from the ground up to using data, modular kitchens, and rapid testing to scale at speed, Stilloff explains how disciplined experimentation is driving real growth.

Listen to “The Spotify of Food”: Q8 Denmark + Noahs from September 2024.

With special guest:

Martin Stilloff, Strategy and Innovation Food Manager, Q8

Hosted by:

Carolyn Schnare and Dan Munford

HR expert Laura Varn and Atteni’s Greg Hull explore how people, not technology, remain the true differentiator in today’s evolving convenience landscape. From frontline training to leadership development to customer experience, they share insights on what it takes to build strong cultures in an increasingly competitive industry. The conversation highlights why investing in people is the key to delivering consistency, loyalty, and long-term success.

With special guests:

Laura Varn, Owner, Laura Varn & Associates, and Greg Hull, Managing Director of Retail and Hospitality, Attensi

Hosted by:

Carolyn Schnare and Dan Munford

Is AI a threat or an opportunity for retail? Retail innovation expert Kate Ancketill breaks down the realities, showing how brands can blend human ingenuity with AI tools to meet rising customer expectations and thrive in a fast-changing marketplace.

With special guest:

Kate Ancketill, Expert in Innovation and Founder and CEO, GDR Creative Intelligence

Hosted by:

Carolyn Schnare and Anthony Wysome

Daily’s Cynthia Pritchett and W. Capra’s Jeannie Amerson join hosts Carolyn Schnare and Erin Sunderman to share how loyalty programs are transforming to meet modern customer expectations. From instant rewards to payment integration, this quartet of loyalty experts unpacks what keeps customers engaged and coming back.

With special guests:

Cynthia Pritchett, Director of IT, Daily's Convenience Stores, and Jeannie Amerson Tolbert, Executive Vice President and consultant, W.Capra

Hosted by:

Carolyn Schnare and Erin Sunderman, Customer Success Director, Liquid Barcodes

ADNOC COO Klaas Mantel and The Moseley Group’s CEO Harry Milloff discuss the evolution of convenience retail live at the 2025 NACS Show. Mantel shares how ADNOC’s Oasis 2.0 and new “Hub” concept are redefining fuel stops as lifestyle destinations through technology, food innovation, and EV infrastructure. The conversation reveals how convenience leaders worldwide are using innovation to create new experiences for customers on the move.

With special guest:

Klaas Mantel, COO, ADNOC

Hosted by:

Carolyn Schnare and Harry Milloff

BP's Head of Guest Experience Derek Gaskins sat down with co-hosts Carolyn Schnare and Chase Smith with Retail Insight to explore how convenience retail is being transformed by a surprising number of words beginning with the letter “c” that emphasize convenience from couch to curb to counter to customers through consistency, choice, and customization. Recorded at the 2025 NCS Show, the trio talked about Derek’s visions for BP as it expands its footprint eastwards across the U.S. with some of Chase's favorite things!

With special guest:

Derek Gaskins, Head of Guest Experience, BP

Hosted by:

Carolyn Schnare and Chase Smith, Principal Client Advisor, Retail Insight

This special episode, recorded at the 2025 NACS Show, brings together TXB’s Kevin Smartt and Rutter’s' Chris Hartman to discuss how U.S. convenience retailers are redefining “foodvenience” through quality, innovation, and hospitality. Hosted by Dan Munford and Liquid Barcodes CEO Mats Danielsen, Kevin and Chris share optimism about the industry’s future, highlighting their commitment to fresh, restaurant-quality food and experiences that rival and increasingly outperform traditional quick-service restaurants.

View the full video and follow the competition for the 2025 'Best Foodvenience Store in the World' at www.globalconvenience.com. 

With special guests:

Kevin Smartt, CEO, TXB and Chris Hartman, Vice President of Fuels, Marketing and Development, Rutter's

Hosted by:

Dan Munford and Mats Danielsen

Recorded live at the NACS Show in Chicago, this episode dives into the evolution of foodvenience where great food meets true convenience. Jac Moskalik of Global Partners and Karl Hodgson of Adande Refrigeration joined Nick and Carolyn to discuss how innovation, intentionality, and local connection are redefining what customers expect from modern c-stores. From open kitchens to craveable flavors and community storytelling, this conversation spotlights the future of fresh, fast, and human-centered retail.

With special guests:

Jac Moskalik, Vice President, Head of Food, Innovation and Strategy, Global Partners LP and Karl Hodgson, Managing Director, Adande Refrigeration

Hosted by:

Carolyn Schnare and Nick Scherzer