The Future of Convenience

How has the ultra-fast charging infrastructure in America matured to where the stop itself fits naturally into a driver's journey? Rachel Moses, senior director for sales, marketing and business development at Electrify America, makes the case that the U.S. EV market is growing through its headwinds, not retreating from them. Hear about regional growth patterns, the education gap, and the growing role convenience retailers are playing in building out the network nationwide.

With special guest:

Rachel Moses, Senior Director for Sales, Marketing and Business Development, Electrify America

Hosted by:

Carolyn Schnare and Dan Munford

Bowser Bean Managing Director Haydn Tierney joins Dan Munford to discuss how the Australian retailer built a strong regional convenience brand around premium coffee, quality food, and customer experience.

With special guest:

Haydn Tierney, Managing Director, Bowser Bean/Vantage Fuels Pty Ltd

Hosted by:

Dan Munford

7-Eleven Australia’s Chief Commercial Officer Matt Keogh joins host Dan Munford to discuss how the retailer is reshaping its strategy around Gen Z, food-led growth, and digital innovation. He shares plans for major store expansion alongside a strong omnichannel offer and an increased focus on fresh, trend-driven food ranges. The conversation also explores how technology and changing consumer habits are driving the next phase of convenience retail in Australia.

With special guest:

Matt Keogh, Chief Commercial Officer, 7-Eleven Australia

Hosted by:

Dan Munford

Ireland’s Centra is evolving beyond traditional convenience, combining local retail expertise with national scale to meet changing customer expectations. Cormac Dawson shares how the brand is driving growth through foodvenience, operational efficiency, and a strong community connection. From coffee innovation to next-generation store formats, discover how Centra is shaping the future of convenience retail.

With special guest:

Cormac Dawson, Sales Director, Centra

Hosted by:

Dan Munford and Carolyn Schnare

Related Links:

Centra Deli Drama: https://www.youtube.com/playlist?list=PLlEE_dmAuCfEIARb3RuZqrUrv6uq59B4d

DMALL in China is redefining how technology powers retail, from AI-driven pricing to unified commerce platforms. DMALL CEO Marcus Spurrell explores how agentic commerce, real-time data and digital ecosystems are transforming the retail landscape with hosts Martin Bailie, founder and CEO of MWB Advising, and Carolyn Schnare. Find out what Western retailers can learn from China’s rapid pace of innovation.

With special guest:

Marcus Spurrell, CEO, DMALL

Hosted by:

Carolyn Schnare and Martin Bailie

Related Links:

See Wumart and DMALL's entry profile in the Insight 'Smartest Store in the World:' competition https://www.globalconvenience.com/smart/entries/wumart-xueqing-road-store-beijing-china/

Recorded live at the AACS Connect 26 Summit in Sydney, host Dan Munford is joined by Brett Barclay, director at CMA. Hear the latest data shaping Australia’s convenience channel from tobacco disruption and beverage growth to emerging impacts from GLP-1 and shifting consumer spend, Barclay offers a clear view of the pressures and opportunities ahead.

With special guest:

Brett Barclay, Director, CMA

Hosted by:

Dan Munford

India’s New Shop convenience chain is building a modern convenience retail network in one of the world’s fastest-growing markets. Co-Founders Aastha Almast and Mani Dev Gyawali discuss how technology, franchising, and local entrepreneurship are helping reshape India’s retail landscape and how their custom tech stack and AI-driven tools are enabling rapid expansion across the country.

With special guests:

Aastha Almast and Mani Dev Gyawali, Co-Founders, New Shop

Hosted by:

Carolyn Schnare and Dan Munford

Related Link:

Global Convenience article "A new era for Indian convenience: the tech-smart rise of New Shop" - https://www.globalconvenience.com/features/new-shop-india

AI is moving from experimentation to execution in convenience retail. Recorded live at NRF 2026, Doug Haugh, former Parkland executive and chairman of NewTide.ai, and Jeff Rubin, senior vice president of fuels at Upside, explain how operators can use intelligent automation to tackle labor challenges, improve store performance, and compete in a flat fuel market.

With special guests:

Doug Haugh, Chairman, NewTide.ai and Jeff Rubin, Sr. Vice President - Fuels, Upside

Hosted by:

Dan Munford

Chestnut Market is leveraging technology to elevate both speed and service across its growing Northeast footprint. CEO Ryan Oettinger, Director of Operations Faheem Jamal, and DeliGo’s CEO Istvan Haidekker discuss how automation can reduce friction, minimize shrink and free up associates to focus on the customer.

With special guests:

Faheem Jamal, Director of C-Store Operations, Chestnut Market and Istvan Haidekker, Co-Founder and CEO, Deligo Vision Technologies

Hosted by:

Dan Munford and Ryan Oettinger, CEO, Chestnut Market

Live from NRF '26, leaders from Vontier, Vusion, and VenHub explore how AI, automation, and connected store technology are reshaping convenience retail. From dynamic pricing and computer vision to robotics and frictionless shopping, the conversation focuses on practical solutions that improve operations and customer experience today.

With special guests:

Tarang Sethia, Executive Vice President, Product & Technology VenHub, Roy Horgan, Group SEVP Strategy, Marketing & Communications, Vusion Group, and Elaine Kanak, CMO, Vontier

Hosted by:

Dan Munford