Convenience Matters

Convenience Matters

By National Association of Convenience StoresBusinessMarketingManagement
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Convenience Matters episodes

  • State of the Union Takeaways for C‑Store Leaders - Episode 533

    We break down the industry specific issues President Trump addressed—and those he didn't—and what it all means for convenience retailers.

    Hosted by: Jeff Lenard About our Guest: Doug Kantor, NACS General Counsel Doug has served as legal counsel for NACS for more than 20 years, originally as a partner with the law firms Collier Shannon Scott PLLC and Steptoe & Johnson LLP. He has been NACS in-house counsel since 2021. Doug also served as special counsel and deputy chief of staff in the U.S. Department of Housing and Urban Development.

    32 min
  • Convenience Retail Has Heart - Episode 532

    The NACS Foundation launched a new campaign that reinforces the importance of convenience stores in the communities they serve.

    Hosted by: Jeff Lenard

    About our Guest: Kevin O'Connell, Executive Director, NACS Foundation Kevin leads the NACS Foundation and collaborates with industry stakeholders to develop signature programs that align with NACS members' philanthropic priorities, which overall focus on serving first responders, fighting hunger and investing in future leaders.

    19 min
  • A Look at 2025 C-Store Performance Metrics - Episode 530

    NACS Research shares exclusive insights behind preliminary 2025 industry data and what's in store for the convenience channel in 2026.

    Hosted by: Jeff Lenard About our Guest: Chris Rapanick, Managing Director, NACS Research Chris oversees the day-to-day operations of NACS Research, manages and directs departmental financial and operational performance and drives strategic development of NACS long-term research capabilities and offerings for the convenience industry.

    30 min
  • Insights From NRF 2026: Retail's Big Show - Episode 529

    Conexxus led a tour of exhibitors showcasing the emerging AI-driven and consumer-facing technologies coming to c-stores in the near future.

    Hosted by: Jeff Lenard About our Guest: Ed Collupy, Innovation Facilitator, Conexxus Ed has extensive retail systems experience in the convenience store and grocery retail channels and is currently providing facilitated group leadership, along with strategic and operational advice to retailers, emerging businesses and technology companies. He has served the industry as Chairman of the Board of Advisors of Conexxus and was inducted into its Technology Hall of Fame in 2021. Ed can be reached at [email protected].

    29 min
  • A Masterclass in Convenience Retailing Leadership - Episode 527

    NACS President & CEO Frank Gleeson, NACS Chairman Emeritus & CEO International Henry Armour, and 2024-25 NACS Chairman and Special Advisor to Alimentation Couche-Tard Brian Hannasch talk about leadership and the industry's future in a panel discussion from the 2025 NACS Show.

    Hosted by: Jeff Lenard

    56 min
  • What Retailers Need to Know About SNAP Food Restriction Waivers - Episode 526

    SNAP food restriction waivers greatly complicate how retailers comply with the program, alongside new developments that affect enforcement.

    Hosted by: Jeff Lenard About our Guest: Margaret Mannion, NACS Director, Government Relations Margaret leads federal advocacy efforts at NACS on issues including SNAP, food traceability and retail crime. Margaret joined NACS in 2019 as grassroots manager, leading initiatives like Day on the Hill and NACS In Store to connect convenience retailers with policymakers, strengthen industry relationships and help shape public policy.

    22 min
  • Creating Compelling Content for Your Business - Episode 525

    Whether its podcasts, digital or social media, great content communicates your brand. Hear how to leverage your content and become a stronger storyteller.

    Hosted by: Jeff Lenard

    About our Guest: Ben Nussbaum, NACS Publisher & Editor-in-Chief Ben has more than 25 years of experience in publishing, including starting USA Today's magazine program, which he grew into a multimillion-dollar-per-year business with more than 50 publications each year. Ben has been with NACS since 2023 and has been connected to the industry even longer. He worked at a Kum & Go in Iowa during college.

    34 min
  • A Conversation With NACS President & CEO Henry Armour (Part 2) - Episode 524

    Henry takes us behind the scenes of our industry's biggest successes in the past 20 years, from debit swipe fee reform to enhancing the industry's image.

    Hosted by: Jeff Lenard

    About our Guest: Henry Armour, NACS President and CEO Henry has served as NACS president and CEO since 2005 after spending his entire career in the convenience and fuels retailing industry. On January 1, 2026, he will shift roles and lead international activities at NACS.

    49 min

About Convenience Matters

From the publisher's feed

Whether it's for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country's fuel and we are 4% of the total U.S. economy. We'll…

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