Steve is thrown into the hot seat as Kathleen is off today - so I chatted to him in his 'Alan Sugar' office. We discuss:

The idea of using incontinence pads while at the front desk

An update on the roof insurance story - insurance claims and how to write letters of complaint

The art of complaining

The slipping clutch on my Volvo 940SE and Volvo drivers in general

Autodata

When Haynes Manuals go bad

Austin Maxi exhausts and carburetor balancing

Built-in redundancy conspiracy theories

How Steve interacts with the competing garage next door - yes they DO come around to borrow spanners!

Traffic wardens and the garage

Photo: Elsie esq.