In Episode 2 of Food Service Matters Season 3, host Patrick McDermott sits down with Katy Thompson, Managing Director of PINCH, to explore how a small company with big ideas is making waves in the food service industry.

Katy founded PINCH in 2022 at a pivotal moment in her life, demonstrating resilience and a relentless passion for food and hospitality. In this episode, she shares her approach to tailoring food offerings to client needs, creating meaningful career progression for staff, and adapting to evolving ESG expectations.

They also discuss some of the biggest challenges currently facing the sector, including rising costs, supply chain disruptions, and labour shortages.

Food Service Matters is a podcast exploring the challenges and opportunities shaping the food service industry today.

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