“I love creating a space for people to learn how to lead others.” - Mary Ann Miller

Sign up for a FREE call with Jeannie. Click the link here: https://debbiesardone.com/coachjeannie. Ready to turn your grime story into a success story? Get a free strategy session with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business. 

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Episode Summary: In this episode of True Grime Stories, we sit down with Mary Ann Miller, co-owner of Top Mops Cleaning Service in Lexington, Kentucky. Mary Ann shares her journey from being a registered nurse to becoming a thriving cleaning business owner. She dives deep into the challenges she faced, including burnout, over-delegation, and struggling to find the right leadership balance. Mary Ann reveals how strategic delegation, strong leadership, and mission-driven growth transformed her business into a thriving team-oriented organization. Whether you're a solo cleaner looking to scale or a seasoned cleaning business owner, this episode is packed with insights to help you build a business that supports both you and your team.

Key Topics:

• The transition from nursing to entrepreneurship
• The importance of delegation and how to do it effectively
• How to avoid the pitfalls of over-delegation
• Building a mission-driven business culture
• Hiring the right people and developing strong leaders
• The impact of coaching and mentorship in business growth
• How to create systems that support business scalability
• The role of autonomy and motivation in employee retention

Guest’s Information: 

• Learn more about Top Mops Cleaning Service at www.topmopscleaning.com
• CBF (Cleaning Business Fundamentals) – A business coaching program that helped Mary Ann restructure her company.

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