<a target="_blank" href="https://www.buzzsprout.com/786260/fan_mail/new">Send us Fan Mail</a>Specials: Fireside 18 Sharad Khandelwal, co-founder and CEO of <a href='http://www.apple.com/uk'>Sentisum</a>, joins the podcast today, to talk about accessing valuable insights in all those communications support teams have with their customers. Can AI ultimately solve this by doing the heavy lifting?<a rel="payment" href="https://www.buzzsprout.com/786260/support">Support the show</a>

Send us Fan Mail Specials: Fireside 18 Sharad Khandelwal, co-founder and CEO of Sentisum, joins the podcast today, to talk about accessing valuable insights in all those communications support teams have with their customers. Can AI ultimately solve this by doing the heavy lifting? Support the show

<a href="https://www.buzzsprout.com/786260/fan_mail/new" rel="noopener noreferrer">Send us Fan Mail</a>Specials: Fireside 18 Sharad Khandelwal, co-founder and CEO of <a href="http://www.apple.com/uk" rel="noopener noreferrer">Sentisum</a>, joins the podcast today, to talk about accessing valuable insights in all those communications support teams have with their customers. Can AI ultimately solve this by doing the heavy lifting?<a href="https://www.buzzsprout.com/786260/support" rel="noopener noreferrer">Support the show</a>

202: Fireside with Sharad Khandelwal

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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202: Fireside with Sharad Khandelwal

202: Fireside with Sharad Khandelwal