PSAImpact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Get your questions answered by the experts and learn how to maximise profitability and increase efficiency in your MSP.

In this episode, Chris and Rayanne talk to Karl Palachuk, about his new book - "The Absolutely Unbreakable Rules of Service Delivery.  " 

You can find out more about the book here: https://store.smallbizthoughts.com/product/the-absolutely-unbreakable-rules-of-service-delivery/