PSAImpact

PSAImpact

By Chris Timm, Rayanne BuchianicoBusinessTechnology
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PSAImpact episodes

  • [58] The Kaseya Acquisition of Datto

    PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Visit us at https://www.psaimpact.net.

    We will continue our MSP Series in the coming weeks, but in this episode Chris and Rayanne are eager to discuss the recent acquisition of Datto by Kaseya and what it means for the IT community.

    30 min
  • [57] - The MSP Series: Special Guests Daniel Johnson and Nate Taylor of machineLOGIC
    PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Visit us at https://www.psaimpact.net.

    In this episode, Chris and Rayanne welcome Daniel Johnson and Nathan Taylor from machineLOGIC as they explain their proactive approach in navigating the upcoming changes with Microsoft. machineLOGIC is a Microsoft Gold Partner and has been recognized as one of the top performing and innovative Managed Service Providers in the world according to industry publications such as Channel Futures, CRN Magazine, and Inc 5000's Fastest Growing Companies in America.

    Episode links and resources:

    Microsoft Partner Network: http://aka.ms/nceincsp

    T-Minus 365 Blog for MSPs: https://tminus365.com/

    Nathan Taylor: https://www.linkedin.com/in/nathantaylorit/

    Daniel Johnson: https://www.linkedin.com/in/machinelogic/

    machineLOGIC blog: https://news.machinelogic.com/blog

    51 min
  • [56] - Introduction to the MSP Series: Part 2
    PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Visit us at https://www.psaimpact.net.

    In this episode, Chris and Rayanne spend some time strategizing how best to manage possible billing processes using the PSA tool with hopes to address the Microsoft subscription changes coming in March. Tune in on Wednesday for a special mid-week release as we introduce the first special guests of the new MSP series.

    26 min
  • [55] - Introduction To The MSP Series
    PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Visit us at https://www.psaimpact.net. In this episode, Chris and Rayanne introduce their newest series, where they will be interviewing MSPs in all different stages of growth and how they decided or are in the process of deciding which PSA is best for their business. This episode lays the foundation for the upcoming series and provides insight on how a new business can approach finding the PSA that is right for them.
    32 min
  • [54] - Autotask Work Lists

    PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Visit us at https://www.psaimpact.net.

    In this episode Chris and Rayanne talk about using the work list in Autotask. They discuss what it is, how they personally use it, and provide some tips and tricks to optimize this feature in the Autotask PSA.

    23 min
  • [53] - Reporting in Autotask

    PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Visit us at https://www.psaimpact.net.

    In this episode, Chris and Rayanne discuss the various reports and reporting that can (and can't) be done out of Autotask.

    23 min
  • [52] - Changing PSA's

    PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Visit us at https://www.psaimpact.net.

    In this episode, Chris and Rayanne take a deep dive into a listener's inquiry about switching PSA's.

    17 min
  • [51] - New Features In Autotask

    PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Visit us at https://www.psaimpact.net.

    In this episode, Chris and Rayanne go over some the new and exciting features from the most recent Autotask upgrade.

    25 min

About PSAImpact

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PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their…