PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA tool and to manage their business. Visit us at https://www.psaimpact.net.

In this episode Chris and Rayanne talk about using the work list in Autotask. They discuss what it is, how they personally use it, and provide some tips and tricks to optimize this feature in the Autotask PSA.