How do you wow customers? With enthusiastic employees, with product experiences they can touch and feel and a little nostalgia. Hosted by: Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

How do you wow customers? With enthusiastic employees, with product experiences they can touch and feel and a little nostalgia. Hosted by: Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

#211 Design the Ideal Customer Experience

Whether it's for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day.  We sell 80% of the country's fuel and we are 4% of the total U.S. economy. We'll talk about what we see at stores — and what the future may hold — as long as it's convenient.

Business

Marketing

Management

Whether it's for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country's fuel and we are 4% of the total U.S. economy. We'll talk about what we see at stores — and what the future may hold — as long as it's convenient.

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#211 Design the Ideal Customer Experience

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