The Shape of Work

#215: Margaret Dsouza on investing in employees, and making Learning and Development your EVP


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'When you have L&D as one of your top objectives, it signals that everyone in your organization (from the founders, executives to teams across various functions) is invested in making sure that they truly create a culture where employees can charter their own career growth'

Margaret Dsouza, Head of People Success at Zeta has been working in the People Practice domain for over 15 years.

Her journey so far is an important lesson on having the courage to choose the road less travelled, constantly trying to find what fits, and making choices.

Margaret brings a wealth of wisdom from companies like Radix, Flock, Directi and Essar group, in addition to the numerous startups she has advised over the years. 

In this far-ranging conversation with her, we uncover a litany of insights:

  • Where companies go wrong with Learning and Development: Making L&D your EVP and not just a part of an initiative or a tool
  • Thoughts on investing in employees: what if we train them and they leave?
  • How to help every employee achieve their distinct goals, milestones and encourage their hobbies
  • First-time manager training framework: how to prepare for a leadership role
  • A peek into the Future of Work and how is it shaping up: 'Back to work', Hybrid vs Remote and polygamous careers

Follow Margaret on LinkedIn

Produced by: Priya Bhatt
Podcast host: Abhash Kumar

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