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What if the moment you tell yourself “I’m fine” is the exact moment you should be paying closer attention?
Rooted in the core values of hard work, family, and emotional restraint, Emma Collyer grew up with the unspoken rule to “just get on with things.” This principle followed her well into adulthood. Raised in the UK and now residing in Canada, she learned early how to be dependable, observant, and low maintenance. The kind of person organizations love. The kind of leader who listens deeply, carries a lot, and rarely asks for help. This early belief of not causing a fuss left Emma wrestling with the tension between being a good listener and risk fading into the background vs speaking up and voicing her ideas.
Her tendency to overcommit reached its breaking point during a pivotal leadership assignment. Wanting to prove herself, Emma found herself saying yes to every task. Investigations. Operational work. Emotional labor that wasn’t on any job description.
Then one afternoon, she broke down in the middle of a busy city center, unable to maintain the “I’m fine” façade any longer. The emotional moment prompted honest conversations with supportive colleagues and forced her to reconsider the self-imposed pressures behind her relentless hustle.
Reflecting on this turning point, Emma candidly admits that old habits sometimes resurface, but now she’s equipped with greater self-awareness and boundaries that keep her from sliding back into overwhelm.
A large part of Emma’s work today centers on helping people master difficult conversations in the workplace – the ones most people avoid – the ones about capacity, trust, feedback, and what’s really happening beneath the façade of professionalism. She emphasizes the importance of using frameworks that shift the focus from accusation to collaboration, encouraging leaders to approach issues as shared challenges rather than personal failings. She understands why people disappear in meetings. Why feedback feels threatening. Why managers stop hearing the truth the higher they climb.
This episode is about recognizing the quiet patterns that lead smart, well-intentioned people to override themselves and learning how to interrupt them sooner. Let’s shift conversations from transactional to human, from faking it to honesty.
Hype Song:
Emma’s hype song is “Unstoppable - R3HAB Remix” by Sia, R3HAB
https://open.spotify.com/track/0F3v8p8ZnEGtZDxNcJ5Klq?si=6cHF8iauRkWszhx3gI_mQ&context=spotify%3Aplaylist%3A2fmxVDpboTzLaLAfj5ZaQW
Resources:
Invitation from Lori:
This episode is sponsored by Zen Rabbit. Smart leaders know trust is the backbone of a thriving workplace, and in today’s hybrid whirlwind, it doesn’t grow from quarterly updates or the occasional Slack ping. It grows from steady, human communication.
Plenty of companies think they’re doing great because they host all-staff meetings, keep “open door” policies, and throw the occasional team-building event. Meanwhile, leaders who truly care about culture are choosing better tools.
That’s where I come in. Forward-thinking organizations bring me in to create internal podcasts that connect people through real stories, honest conversations, and genuine community—your old printed newsletter reinvented for the way people actually work now.
If you run, work for, or know a company ready to upgrade communication and strengthen culture, reach out at Lori@ZenRabbit dot com.
Because when people feel heard, they engage. When they engage, they perform. And when they perform, the business succeeds beyond projections.
By Lori Saitz5
2929 ratings
What if the moment you tell yourself “I’m fine” is the exact moment you should be paying closer attention?
Rooted in the core values of hard work, family, and emotional restraint, Emma Collyer grew up with the unspoken rule to “just get on with things.” This principle followed her well into adulthood. Raised in the UK and now residing in Canada, she learned early how to be dependable, observant, and low maintenance. The kind of person organizations love. The kind of leader who listens deeply, carries a lot, and rarely asks for help. This early belief of not causing a fuss left Emma wrestling with the tension between being a good listener and risk fading into the background vs speaking up and voicing her ideas.
Her tendency to overcommit reached its breaking point during a pivotal leadership assignment. Wanting to prove herself, Emma found herself saying yes to every task. Investigations. Operational work. Emotional labor that wasn’t on any job description.
Then one afternoon, she broke down in the middle of a busy city center, unable to maintain the “I’m fine” façade any longer. The emotional moment prompted honest conversations with supportive colleagues and forced her to reconsider the self-imposed pressures behind her relentless hustle.
Reflecting on this turning point, Emma candidly admits that old habits sometimes resurface, but now she’s equipped with greater self-awareness and boundaries that keep her from sliding back into overwhelm.
A large part of Emma’s work today centers on helping people master difficult conversations in the workplace – the ones most people avoid – the ones about capacity, trust, feedback, and what’s really happening beneath the façade of professionalism. She emphasizes the importance of using frameworks that shift the focus from accusation to collaboration, encouraging leaders to approach issues as shared challenges rather than personal failings. She understands why people disappear in meetings. Why feedback feels threatening. Why managers stop hearing the truth the higher they climb.
This episode is about recognizing the quiet patterns that lead smart, well-intentioned people to override themselves and learning how to interrupt them sooner. Let’s shift conversations from transactional to human, from faking it to honesty.
Hype Song:
Emma’s hype song is “Unstoppable - R3HAB Remix” by Sia, R3HAB
https://open.spotify.com/track/0F3v8p8ZnEGtZDxNcJ5Klq?si=6cHF8iauRkWszhx3gI_mQ&context=spotify%3Aplaylist%3A2fmxVDpboTzLaLAfj5ZaQW
Resources:
Invitation from Lori:
This episode is sponsored by Zen Rabbit. Smart leaders know trust is the backbone of a thriving workplace, and in today’s hybrid whirlwind, it doesn’t grow from quarterly updates or the occasional Slack ping. It grows from steady, human communication.
Plenty of companies think they’re doing great because they host all-staff meetings, keep “open door” policies, and throw the occasional team-building event. Meanwhile, leaders who truly care about culture are choosing better tools.
That’s where I come in. Forward-thinking organizations bring me in to create internal podcasts that connect people through real stories, honest conversations, and genuine community—your old printed newsletter reinvented for the way people actually work now.
If you run, work for, or know a company ready to upgrade communication and strengthen culture, reach out at Lori@ZenRabbit dot com.
Because when people feel heard, they engage. When they engage, they perform. And when they perform, the business succeeds beyond projections.