21st Century Work Life

With the rise of online communities and digital platforms, the way we share, innovate, and co-create has evolved. Wietske van Osch, together with Burcu Bulgurcu recently published research, exploring the nuances of collaborative creativity in online spaces. Pilar came across the piece in the MIT Sloan Review, and invited Wietske onto the show.

This episode is a great example of the power of online communities. Pilar read the article "The Profound Influence of Small Choices in Digital Collaboration" in the Fall 2023 edition of the MIT Sloan Review, and shared it in a Slack community hosted by previous guest Rachael Happe. One of its members, Lori, happened to know Wietske and she introduced her to Pilar.

In this episode, Wietske van Osch talks about her recent research into enterprise social networks, exploring how a group's choice of private or public channels influences the type of creativity nurtured.

Connect with Wietske over on LinkedIn. You can find the full show notes over at

https://www.virtualnotdistant.com/podcasts/public-private At Virtual not Distant, we consider asynchronous communication an essential practice of online collaboration. That's why we've created an audio-first course for managers new to leading remote teams, and new managers. Find out more about the course here or get in touch with Pilar through our contact form.

In this conversation, Pilar and Sumeet Gayathri Moghe delve into the intricacies of remote work, asynchronous communication, and the challenges of global collaboration. Sumeet also shares why he "worked out loud" as part of the process of writing the book "The Async-First Playbook". For the full summary of the conversation, head over to

https://www.virtualnotdistant.com/podcasts/async-first Links:

Connect with Sumeet over at LinkedIn. Read Sumeet's work: www.asyncagile.org Delight your eyes with Sumeet's other work: www.sumeetmoghe.com/ Find out more about "The Async-First Playbook: Remote Collaboration Techniques for Agile Software Teams". Find out more about the Async-First Manifesto. *Special Offer:* For a limited time, listeners can avail a discount on the "Async First Playbook" by navigating to informit.com/async and using the coupon code "NOTDISTANT".

At Virtual not Distant, we also consider asynchronous communication an essential practice of online collaboration. That's why we've created an audio-first course for managers new to leading remote teams, and new managers. Find out more about the course here or get in touch with Pilar through our contact form.

In our previous episode, our guests Tammy and Theresa discussed career progression in remote and global teams. In this episode, Maya and Pilar look at another sector of the working population: freelancers, and discuss what's going on with remote freelancers and remote workers who want to access opportunities in a country different to where they reside.

Maya and Pilar explore the world of remote freelancers. Maya's initiative, Remote Work Europe, supports those new to remote work, offering guidance and job opportunities. The boundaries between traditional employment and freelancing are blurring due to remote work's flexibility. Challenges arise from limited remote entry-level roles and complex international hiring processes. Early-career remote workers might initially need in-person training, but highlighting remote-specific skills can be advantageous. The rise of freelancing is evident, yet transitioning can be bureaucratic - and our special guest Sondre Rasch of Safetywing suggests countries simplify self-employment processes.

For the full episode summary, check out https://www.virtualnotdistant.com/podcasts /remote-freelancing

Pilar welcomes back Tammy Bjelland, CEO of Workplaceless and Theresa Hollema, author of "Virtual Teams Across Cultures" to talk about career progression in remote and global teams. Tammy covers how organisations can ensure that remote employees don't miss out on career development in hybrid settings, and Theresa talks about how hard it is for distributed employees to get the attention of HQ for resources and career opportunities and how that adds a type of stress, which has nothing to do with performance.

For a detailed summary of the conversation, head over to

https://www.virtualnotdistant.com/podcasts/career-progression-remote

Connect with Tammy Bjelland on LinkedIn, and subscribe to her newsletter. (And don't forget to check out the course Grow Placeless!)

Follow Theresa Sigilito Hollema on LinkedIn, where she regularly posts "micro learnings" on the topic of virtual global teams. Also check out the resources on her website and her book Virtual Teams Across Cultures.

And if you would like to hear more from our guests, check out Tammy in episode 286 talking about the challenges of adopting asynchronous communication and Theresa's multiple contributions to the show (her and Pilar like talking A LOT about the world of work!). Ep 315 Effective Manager Mindset for Global Teams, Ep 300 parts 1, 2 and 3, and Ep 251 Leveraging Cultural Differences in Global Virtual Teams.

We're trying something different for the next few months for the 21st Century Work Life podcast. Rather than commenting on recent news and articles, Maya and Pilar will look at What's Going On by commenting and expanding on the themes brought up by the monthly guest-driven episodes. Please let us know what you think of this new format.

In today's episode, Pilar and Maya reflect on the previous episode where guest Jan Nieuweboer, senior consultant of the future of work at Rabobank, shared the bank's journey in implementing a hybrid work model. (If you want to listen to or read the summary of the conversation between Jan and Pilar, look for episode 335 on your favourite podcast app, or follow this link.) For the show notes/summary, visit

https://www.virtualnotdistant.com/podcasts/commenting-on-hybrid

In today's episode, Pilar talks to Jan Nieuweboer, senior consultant on hybrid work at Rabobank, and spokesperson for the Future of Work and Hybrid Working. He describes how plans for changing the ways of working at Rabobank were accelerated by the pandemic, and how the working model has evolved. For more details and to get in touch with us, head over to

https://www.virtualnotdistant.com/podcasts /hybrid-rabobank

We're taking a break from our regular schedule this summer, but Pilar couldn't help it and she's popping in to let you know about some of her plans - including some adapted Shakespeare, which you can follow below. Please share your thoughts through our contact form. https://www.virtualnotdistant.com/contact-us

Why should I love these tools so? 'Tis odds

They never will affect me. I am simple,

Each tool beckoning with promises untold,

And I love all. To master all of them is futile;

To delete them is senseless. Out upon't!

What trials are we workers driven to

When remote work has claimed us! First, I saw Slack,

I, seeing, deemed it a worthy app;

It has as much to charm a worker in it

(If it please to bestow it so) as ever

These eyes yet look'd on. Next, I yearned over Trello,

And so would any mind o' my conscience

That ever dream'd, or pledge'd time management

To a fresh and appealing task. Then, I lov'd the whiteboard,

Extremely lov'd it, infinitely lov'd it;

And yet it had its flaws, as all do too;

But in my heart was Google Suite, and there,

Lord, what a coil it keeps! To see a multitude of apps

All accessed with one click, what a heaven it is!

And yet its name's a fleeting ones, and scarce lasts

One generation of remote.

Then, there is Dropbox, a cloud aloft,

A refuge for files, a sanctuary for documents.

Its sync, its share, its version history,

Did cause my heart to leap, my mind to marvel.

Yet, it too had its flaws, its limits, its expenses,

Its conflicts, its deletions, a horror to behold.

And now, there's Notion, a novelty it used to be,

With its pages, its databases, its all-in-one workspace.

It promises the universe, it promises the moon,

But oh, what a learning curve, what a mountain to ascend!

Yet, I cannot resist, I cannot deny,

The allure of these apps, the promise of productivity.

Oh, what a world, what a world of apps!

A blessing and a curse, a delight and a burden.

To navigate this sea, to master these tools,

Is a task Herculean, a labor of love.

Yet, I am but a worker, a humble knowledge worker,

Lost in the sea of apps, adrift in the ocean of remote work.

And yet, on the horizon, a glimmer of hope,

The promise of AI, the dream of automation,

To lighten our load, to ease our burden,

A new dawn for the remote, a new era for work.

In this episode, Pilar talks with Julieta Moreno, an international employment and mobility lawyer. Julieta shares her experiences working with employment of record (EOR) companies, which help businesses employ resources in countries where they don't have an entity, taking care of the administrative and legal aspects of maintaining an employee's legal employment status in their respective countries. For the full show notes, head over to www.virtualnotdistant.com/podcasts/remote-termination

In today's episode, Maya and Pilar cover the State of the Global Workplace 2023 report by Gallup and the Forbes article Our Changing Psychological Contract at Work, by Keith Ferrazzi.

Pilar introduces a concept from a book "No Hard Feelings," by Liz and Mollie, which discusses reasons why employees may lose motivation: lack of control over their work, absence of meaningful work, lack of learning opportunities, and disliking coworkers. (If you would like to hear more about the book, check out episode 57 of Management Cafe.)

There is also reference to https://www.developingleadership.co/episode/episode-34-managing-an-engineering-team-in-a-remote-first-world-with-alexandra-sunderland

For the full show notes, go to

https://www.virtualnotdistant.com/podcasts/stress-engagement-gallup2023

Lech Guzowski, a workplace culture facilitator, emphasizes understanding individual needs and responses to conflict for effective workplace communication. He uses the Thomas Kilmann conflict model to explain different ways people respond to conflict based on their levels of assertiveness and cooperativeness.

Working remotely can allow for more thoughtful responses to conflict, but it can also hide simmering issues. It's therefore crucial to integrate conflict management into work processes and provide spaces for open discussion, especially in a remote setup. This practice helps to prevent artificial harmony and fosters authentic communication.

Conflicts are an integral part of collaboration, and when managed well, can fuel a team's growth. However, remote teams can become conflict-avoidant, overwhelmed by conflict, or disconnected from issues. Leaders need to facilitate conflict management within teams, and tools like Lech's culture micro practices can be used to initiate these conversations.

The hybrid work model, combining office and remote work, can also breed conflict, particularly regarding personal work preferences and decision-making about workspaces. Lech suggests running separate rules for each setup rather than merging them. He values in-person workshops but believes that office work needs to evolve from its traditional form.

Lech hosts the "We Got This" podcast to inspire listeners with insights from Heads of People and CEOs about implementing people initiatives in their organizations. For the full summary, go to www.virtualnotdistant.com/podcasts/navigating-conflict