In this episode of The Win-Win Effect™ Podcast, Host Chris Ross is back in action after being away for a short break and doesn’t take long to make an IMPACT with today’s episode. In sales, it all comes down to identifying intangible elements of communication. Chris shares a tremendous amount of knowledge on how to ethically move prospective buyers emotionally and logically by developing a real connection. SUMMARY OF TOPICS DISCUSSED

“It’s not what is said; it’s how someone says it”

 What is Tonality or Voice Modulation?

Conviction or Belief and Passion

Best Interest of Buyers

Phone Sales

Public Speaking

Mastering Tonality

How to Make Impact

Engagement

 Staying Sharp

Proper Use of Enthusiasm

Positioning

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About CHRIS ROSS®

Booking

The WIN-WIN Effect

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