Most business owners do not hit a wall because they stop working hard. They hit it because the business quietly outgrows what one person can carry.

In this episode of Self-Made Is a Myth, Coach Tim Campsall sits down with Josh Millard to unpack what really happens when effort, availability, and good intentions become the biggest bottlenecks in the business. Josh shares his journey from machine repair to financial services, the leap into commission-based entrepreneurship, and the moment he realized his growth problem was not motivation, but capacity.

They dig into the hard decisions owners face when the business reaches its limits. When to hire. What to let go of. Why systems that live only in the owner’s head eventually stall progress. Josh also shares the mindset shifts required to move from being the one who knows everything to building a business where others can succeed without constant oversight.

If you feel maxed out, stretched thin, or stuck in the belief that it is just easier to do it yourself, this conversation will challenge how you think about leadership, delegation, and what it really takes to scale without losing control.

What You’ll Learn in This Episode:

Why working harder stops working once you hit true capacity

How growth stalls when systems exist only in the owner’s head

The difference between a lifestyle practice and a scalable business

Why delegation and documentation create freedom, not risk

Looking To Scale Your Business:

Did you know that only 9% of businesses make it to $1,000,000 in revenue and less than 1% get to $5,000,000. The reason is that the hustle and grind that got you to $1,000,000 needs to shift to scaling strategies to go beyond. Book a Discovery Call now to learn how our ActionCOACH Business Operating System (ABoS) and coaching helps you to get unstuck and thrive to realize your personal and dreams and business goals. https://tbcactioncoach.com/discovery-zoom-call/

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Timestamps:

00:00 Welcome to Self-Made Is a Myth

01:00 Josh’s background and early career

02:30 Leaving machine repair and taking a leap

05:00 Commission-based work and family support

07:00 What Josh’s firm does and who they serve

08:40 Partnership changes and hard decisions

10:00 Lifestyle business vs growth business

11:50 Recognizing true capacity limits

13:00 When the system lives in the owner’s head

15:00 Delegation, value, and profitability

19:30 Leadership mindset shifts

22:15 Marketing growth outpacing capacity

30:00 Why figuring it out alone slows progress

35:00 Final advice and closing thoughts