Most business owners believe working harder will eventually create freedom. But for many, that belief becomes the very thing that holds the business back.

In this episode of Self-Made Is a Myth, Coach Tim Campsall sits down with Leticia Snared, founder of MSIL Staffing & Packaging, to unpack her 25-year journey building a people-first staffing and packaging company in Indianapolis.

Leticia shares how she started the business in 2001 as a single mom, grew through multiple industries including automotive, manufacturing, and logistics, and navigated some of the hardest moments of ownership, including a partner split that forced her to rebuild the company from the ground up.

The conversation explores why long-term success requires trusting others, building culture intentionally, and learning how to let go as the business grows. Leticia also reflects on the importance of hiring the right people, surrounding yourself with smarter talent, and adapting to change, including how she is now leaning into technology and AI to support the next phase of growth.

This episode is for business owners who feel stretched thin, know they cannot do it all forever, and are ready to build a business that grows beyond them.

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What You’ll Learn in This Episode:

• Why owners often become the bottleneck as their business grows
• How culture and trust drive long-term scalability
• Lessons learned from rebuilding after a partner split
• Why hiring smarter people than yourself is essential
• How letting go creates growth instead of risk
• What 25 years of staffing teaches about people, leadership, and resilience

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Looking To Scale Your Business:

Did you know that only 9% of businesses make it to $1,000,000 in revenue and less than 1% get to $5,000,000. The reason is that the hustle and grind that got you to $1,000,000 needs to shift to scaling strategies to go beyond. Book a Discovery Call now to learn how our ActionCOACH Business Operating System (ABoS) and business or executive coaching helps you to get unstuck and thrive to realize your personal and dreams and business goals. https://tbcactioncoach.com/discovery-zoom-call/

Sign up for our weekly business tips https://tbcactioncoach.com/resources/email-signup/

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Timestamps:

(00:00) Why self-made is a myth in business
(01:05) Leticia’s journey starting MSIL as a single mom
(03:30) Learning every role before leading others
(05:00) How MSIL evolved across industries
(07:30) Crisis management and rapid scaling moments
(09:05) The challenge of a partner split
(10:55) Rebuilding with the right team in place
(12:05) Hiring smarter people than yourself
(14:25) Letting go as the business grows
(16:00) Why owners become the bottleneck
(19:45) Adapting to technology and AI
(22:35) The people who shaped Leticia’s success
(25:00) Advice for owners who feel stuck
(26:45) Final lessons on leadership and growth

Most business owners know AI is moving fast. What many do not realize is that adopting tools without structure, focus, and people in mind often creates more chaos than clarity.

In this episode of Self-Made Is a Myth, Coach Tim Campsall sits down with Travis, a serial entrepreneur who has been part of more than a dozen startups, including successful exits and hard-earned failures.

Travis shares lessons from building companies across industries, why surrounding yourself with the right team matters more than individual brilliance, and how chasing too many ideas can quietly stall progress. He explains how visionary founders often become the bottleneck by jumping from idea to idea without execution discipline.

The conversation also dives into the realities of AI adoption inside growing businesses. Travis unpacks why most AI initiatives fail, how shadow AI creates hidden risk, and what leaders must do to implement AI responsibly without overwhelming their teams or damaging culture. He introduces Adopt OS, a free platform designed to help organizations assess readiness, align people, and implement AI with clarity and direction.

This episode is for business owners and leaders who want to leverage AI without losing focus, protect their culture as they scale, and build systems that support sustainable growth.

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What You’ll Learn in This Episode:

• Why most AI initiatives fail without structure and leadership
• How visionary founders become distracted by shiny objects
• The hidden risks of shadow AI inside organizations
• Why people and process must come before tools
• How focus and execution drive sustainable growth

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Looking To Scale Your Business:

Did you know that only 9% of businesses make it to $1,000,000 in revenue and less than 1% get to $5,000,000. The reason is that the hustle and grind that got you to $1,000,000 needs to shift to scaling strategies to go beyond. Book a Discovery Call now to learn how our ActionCOACH Business Operating System (ABoS) and coaching helps you to get unstuck and thrive to realize your personal and dreams and business goals. https://tbcactioncoach.com/discovery-zoom-call/

Sign up for our weekly business tips https://tbcactioncoach.com/resources/email-signup/

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Timestamps:

(00:00) Welcome to Self-Made Is a Myth
(01:00) Travis’ startup journey and early lessons
(03:20) Why teams matter more than individual talent
(05:10) Burnout and trying to do everything alone
(07:30) Shiny objects and loss of focus
(09:00) Why most AI initiatives fail
(11:00) The danger of shadow AI
(13:30) Building structure around AI adoption
(16:00) Delegation, trust, and execution
(18:15) Continuous learning as a growth lever
(22:50) Mindset shifts for sustainable leadership
(25:30) Scaling AI without overwhelming the team
(31:30) Advice for owners who feel stuck

Most business owners do not fail because they lack passion. They struggle because the systems that support growth are never built early enough.

In this episode of Self-Made Is a Myth, Coach Tim Campsall sits down with Paul, founder of Hoosier Shooting Academy, to unpack his journey from PE teacher and basketball coach to business owner.

Paul shares the personal turning points that pushed him into entrepreneurship, becoming a first-time father, losing his mother, and navigating his daughter’s cancer journey. Those moments reshaped how he thought about purpose, leadership, and the cost of drifting without structure.

The conversation explores how early success can create complacency, why the owner often becomes the biggest bottleneck, and how a lack of SOPs, accountability, and clear goals slowly pulled the business off course. Paul also opens up about learning sales later than expected, breaking free from discounting, stepping into the role of being the face of the business, and rebuilding momentum through execution and systems.

This episode is for owners who started as technicians or coaches, feel the weight of carrying everything themselves, and know the next phase of growth requires structure, discipline, and leadership.

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What You’ll Learn in This Episode:

• Why early success can hide deeper operational issues
• How owners unintentionally become the bottleneck
• The real cost of discounting and undervaluing your work
• Why SOPs and accountability matter more than motivation
• How execution and systems unlock sustainable growth

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Looking To Scale Your Business:

Did you know that only 9% of businesses make it to $1,000,000 in revenue and less than 1% get to $5,000,000. The reason is that the hustle and grind that got you to $1,000,000 needs to shift to scaling strategies to go beyond. Book a Discovery Call now to learn how our ActionCOACH Business Operating System (ABoS) and coaching helps you to get unstuck and thrive to realize your personal and dreams and business goals. https://tbcactioncoach.com/discovery-zoom-call/

Sign up for our weekly business tips https://tbcactioncoach.com/resources/email-signup/

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Timestamps:

(00:00) Welcome to Self-Made Is a Myth
(01:00) From coach to business owner
(03:00) Fatherhood, loss, and choosing a different path
(05:00) What youth basketball reveals about business systems
(08:20) Early success and the slow drift
(10:00) The owner as the bottleneck
(12:00) Missing systems, sales, and clarity
(15:50) Learning to sell and communicate value
(18:00) Why discounting hurts growth
(21:00) Rebuilding with SOPs and accountability
(27:00) Mentors and hard feedback
(31:40) Advice for owners who feel stuck
(40:00) Final thoughts on execution and leadership

Most business owners spend years building a company they are proud of. Fewer pause to ask what the next phase of growth should look like once the business is stable, respected, and proven. In this episode of Self-Made Is a Myth, Coach Tim Campsall sits down with Heather Leslie of Studio 3 Design to unpack her 20-plus-year journey building an integrated architecture and interior design firm and how she approached growth at a pivotal moment. Heather shares how her background in interior design evolved into leading a commercial firm serving healthcare, multifamily, corporate, and hospitality clients. She opens up about starting the business with zero clients, navigating long stretches without pay, and the ongoing challenge of staffing and talent development in a smaller professional firm. The conversation explores why growth is never linear, how leaders must continually evaluate when to push forward versus pivot, and what changes when a business matures. Heather also reflects on the decision to merge with a larger firm, not as an exit, but as a strategic move to gain support, preserve culture, and unlock the next phase of growth. This episode is for business owners who have built something meaningful and are asking themselves what comes next. ⸻ What You’ll Learn in This Episode: • How mentorship shaped Heather’s confidence as a business owner • The real staffing challenges small professional firms face • When to push forward and when to pivot • What growth looks like after 20 years in business • How mindset shifts open new opportunities • Why success is never achieved alone ⸻ Looking To Scale Your Business: Did you know that only 9% of businesses make it to $1,000,000 in revenue and less than 1% get to $5,000,000. The reason is that the hustle and grind that got you to $1,000,000 needs to shift to scaling strategies to go beyond. Book a Discovery Call now to learn how our ActionCOACH Business Operating System (ABoS) and coaching helps you to get unstuck and thrive to realize your personal and dreams and business goals. https://tbcactioncoach.com/discovery-zoom-call/ Sign up for our weekly business tips https://tbcactioncoach.com/resources/email-signup/ ⸻ Timestamps: (00:00) Welcome to Self-Made Is a Myth (01:00) Heather’s path into design and architecture (02:40) Starting a firm with zero clients (05:45) Early projects and credibility (08:55) Staffing challenges (13:05) Growth mindset shifts (14:30) Considering a merger (17:15) Defining the next growth phase (21:20) Advice for owners navigating growth

Most business owners believe that if they just work harder, everything will eventually click. For many, that belief is exactly what keeps them stuck. In this episode of Self-Made Is a Myth, Coach Tim Campsall sits down with Josh Millard, founder of Millard Financial Group, to unpack what really breaks when a business grows beyond what the owner can personally handle. Josh shares his journey from machine repair to financial services, the leap into commission-based entrepreneurship, and the moment he realized his biggest constraint was not effort, but capacity. They explore the hard decisions around hiring, letting go, building systems, and why knowledge trapped in the owner’s head quietly caps growth. If you are working long hours, feel maxed out, or constantly thinking it is just easier to do it myself, this conversation will challenge how you think about leadership, delegation, and scaling without losing control. ⸻ What You’ll Learn in This Episode: Why hard work stops working once you hit real capacity How businesses stall when systems live only in the owner’s head The difference between a lifestyle practice and a scalable business Why delegation and documentation create freedom, not chaos ⸻ Looking To Scale Your Business: Did you know that only 9% of businesses make it to $1,000,000 in revenue and less than 1% get to $5,000,000. The reason is that the hustle and grind that got you to $1,000,000 needs to shift to scaling strategies to go beyond. Book a Discovery Call now to learn how our ActionCOACH Business Operating System (ABoS) and coaching helps you to get unstuck and thrive to realize your personal and dreams and business goals. https://tbcactioncoach.com/discovery-zoom-call/ Sign up for our weekly business tips https://tbcactioncoach.com/resources/email-signup/ ⸻ Timestamps: 00:00 Welcome to Self-Made Is a Myth 01:00 Josh’s background and early career 02:30 Leaving machine repair and taking a risk 05:00 Commission-based work and family support 07:00 What Millard Financial Group does 08:40 Ending a partnership and reassessing goals 10:00 Lifestyle business vs. growth business 11:50 Hitting true capacity as an owner 13:00 When the system is just what the owner knows 15:00 Delegation, profitability, and owner value 19:30 Mindset shifts around employees 22:15 Marketing growth outpacing capacity 30:00 Why figuring it out alone sets owners back 35:00 Final advice and closing thoughts

Most business owners do not hit a wall because they stop working hard. They hit it because the business quietly outgrows what one person can carry.

In this episode of Self-Made Is a Myth, Coach Tim Campsall sits down with Josh Millard to unpack what really happens when effort, availability, and good intentions become the biggest bottlenecks in the business. Josh shares his journey from machine repair to financial services, the leap into commission-based entrepreneurship, and the moment he realized his growth problem was not motivation, but capacity.

They dig into the hard decisions owners face when the business reaches its limits. When to hire. What to let go of. Why systems that live only in the owner’s head eventually stall progress. Josh also shares the mindset shifts required to move from being the one who knows everything to building a business where others can succeed without constant oversight.

If you feel maxed out, stretched thin, or stuck in the belief that it is just easier to do it yourself, this conversation will challenge how you think about leadership, delegation, and what it really takes to scale without losing control.

What You’ll Learn in This Episode:

Why working harder stops working once you hit true capacity

How growth stalls when systems exist only in the owner’s head

The difference between a lifestyle practice and a scalable business

Why delegation and documentation create freedom, not risk

Looking To Scale Your Business:

Did you know that only 9% of businesses make it to $1,000,000 in revenue and less than 1% get to $5,000,000. The reason is that the hustle and grind that got you to $1,000,000 needs to shift to scaling strategies to go beyond. Book a Discovery Call now to learn how our ActionCOACH Business Operating System (ABoS) and coaching helps you to get unstuck and thrive to realize your personal and dreams and business goals. https://tbcactioncoach.com/discovery-zoom-call/

Sign up for our weekly business tips https://tbcactioncoach.com/resources/email-signup/

Timestamps:

00:00 Welcome to Self-Made Is a Myth

01:00 Josh’s background and early career

02:30 Leaving machine repair and taking a leap

05:00 Commission-based work and family support

07:00 What Josh’s firm does and who they serve

08:40 Partnership changes and hard decisions

10:00 Lifestyle business vs growth business

11:50 Recognizing true capacity limits

13:00 When the system lives in the owner’s head

15:00 Delegation, value, and profitability

19:30 Leadership mindset shifts

22:15 Marketing growth outpacing capacity

30:00 Why figuring it out alone slows progress

35:00 Final advice and closing thoughts

Many business owners believe that deep expertise alone will carry them through entrepreneurship. For many, that belief becomes a blind spot once they step outside the structure of a large organization.

In this episode of Self-Made Is a Myth, Coach Tim Campsall sits down with Phil Hipskind, founder and CEO of Lgenia, to explore the transition from a successful 30+ year career at Eli Lilly into building a mission-driven biotech company from the ground up. Phil shares the realities of earning credibility, navigating funding, recruiting rare talent, and learning business skills in real time.

If you are carrying the weight of responsibility, operating in a complex or specialized industry, and feeling the pressure of growth without clear systems or support, this conversation will challenge how you think about leadership, learning, and building a business that makes an impact without burning you out.

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What You’ll Learn in This Episode:

• Why strong foundations matter more than speed in both science and business

• How asking questions and seeking mentors accelerates growth

• The hidden challenge of recruiting highly specialized talent

• How to lead calmly when pressure, uncertainty, and chaos show up

• Why purpose-driven companies attract better people and better outcomes

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Looking To Scale Your Business: Did you know that only 9% of businesses make it to $1,000,000 in revenue and less than 1% get to $5,000,000. The reason is that the hustle and grind that got you to $1,000,000 needs to shift to scaling strategies to go beyond.

Book a Discovery Call now to learn how our ActionCOACH Business Operating System (ABoS) and coaching helps you to get unstuck and thrive to realize your personal and dreams and business goals. https://tbcactioncoach.com/discovery-zoom-call/

Sign up for our weekly business tips https://tbcactioncoach.com/resources/email-signup/

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Timestamps:

(00:00) Welcome to Self-Made Is a Myth

(01:10) Phil’s background and path from Lilly to entrepreneurship

(02:06) What it means to “collect hobbies” and why curiosity matters

(06:03) Starting Legenia and learning business as you grow (09:06) What Legenia does and why early-stage drug discovery matters

(13:13) Credibility, funding, and earning trust

(16:02) The challenge of finding and keeping the right talent

(21:09) Asking questions and getting help sooner

(24:10) Leadership mindset during uncertainty

(28:18) Recruiting without damaging culture

(33:08) Mentorship advice for founders who feel stuck

(36:05) Gratitude, reflection, and redefining retirement

John Wiley began installing vehicle graphics in 1982 at the dealership level, quickly emerging as a trailblazer in the CAD industry as computerization first entered the signage world. Between 1988 and 1995, he sold, installed, and trained teams at more than 150 locations on cutting-edge computer graphic design systems—placing him firmly among the first generation of innovators in the modern sign industry.

During this time, John recognized a major shift: as businesses transitioned from paint to graphics, many lacked the creative expertise needed to produce designs with strong marketing impact. The marketplace became saturated with repetitive, uninspired work, leaving a significant gap—especially within the small-business sector.

Seeing this unmet need, John founded his own company in 1995 with a singular mission: to elevate small-business marketing through high-quality, strategically designed vehicle graphics. He believes that true excellence comes from dedicated focus, and that specialization is the key to delivering superior service and powerful results for every client.

Rob Ellinger is the President and Co-Founder of Ellinger Riggs Insurance Agency, a rapidly growing independent insurance firm headquartered in Noblesville, Indiana. Born in Germany and raised across the United States in a military family—his father served in the U.S. Army for 23 years—Rob developed a deep appreciation for adaptability, integrity, and service from an early age.

Rob has spent 26 years in the insurance industry, beginning his career with American Family Insurance before moving to an independent agency and ultimately launching his own firm. Under his leadership, Ellinger Riggs Insurance has expanded from a single location in Noblesville to 11 offices, approaching $7 million in annual revenue. The agency provides a full suite of insurance solutions, including Home, Auto, Business, Farm, Life, and Health insurance. As an independent agency, ERI offers clients a broad selection of carriers and specialized niche products tailored to their unique needs.

Today, Rob focuses primarily on large, complex commercial accounts, where his expertise and consultative approach deliver significant value to business clients. Beyond ERI, Rob is also an investor and owner in several other ventures, including commercial real estate, a logistics company, and various B2C businesses.

Family is central to Rob’s life. He has been married to his wife, Erin, for 26 years, and together they have three children—Trey, Lauren, and Aubrey—and recently welcomed their first grandchild, Liam, born to Trey and his wife, Lindsey. Lauren and Aubrey both attend Hope College in Holland, Michigan, where they are student-athletes on the women’s soccer team. In his spare time, Rob enjoys spending time with his family on the lake, traveling with Erin, and watching his daughters compete.

Rob is also committed to giving back to his community and currently serves on the boards of Hoosier FC and the Indianapolis Opera.

Doug Heath was born and raised in Cincinnati and is the youngest of 6 kids. He comes from a military family with his father and three brothers also serving in the Army.

Doug Heath’s dream for Bravia Services began as an 18-year-old kid who dropped out of college because of lack of money and was working as the fish department manager at a pet store. Doug joined the National Guard 6 days before the start of the Gulf War. After spending almost a year on active duty, Doug returned home and despite multiple deployments, with the help of the Montgomery GI Bill, was able to graduate with an Engineering Degree from the University of Cincinnati.

Doug began as an engineer and quickly rose through the ranks, eventually becoming a partner, Senior Executive, and Chief Operating Officer at a consulting firm. Under his leadership, the company expanded its footprint across the United States, Canada, Europe, and Asia, serving clients in pharmaceuticals, oil and gas, consumer products, banking, retail, and more. His work focused on scaling operations, driving efficiency, and delivering transformative growth.

Motivated by his lifelong commitment to the veteran community and inspired by the idea of building a company that serves those who served America, Doug founded Bravia Services. His vision was to create an organization grounded in integrity, opportunity, and service—one that uplifts veterans, service-disabled veterans, individuals with disabilities, and their families.

Today, Bravia Services operates as a Service-Disabled Veteran Owned Small Business (SDVOSB) and Disabled Owned Business Enterprise (DOBE) offering consulting and staffing, construction and engineering, and procurement services across multiple industries. With more than 135 years of combined leadership experience, Doug and his team provide onsite, cost-effective, engineering-led solutions while maintaining an unwavering commitment to safety, environmental stewardship, and community impact. Bravia Services has quickly grown into a global organization serving clients across the United States and India.

Outside of Bravia, Doug remains deeply engaged in service and civic leadership. His contributions include board and committee roles with the Indianapolis 500 Festival. He has also been involved in coaching youth sports, veteran organizations, and other community initiatives. Doug’s dedication to supporting service members has earned him multiple honors from the U.S. Department of Defense’s Employer Support of the Guard and Reserve (ESGR) program, including the Patriot Award and the Above and Beyond Award. He is also recognized on the American Legion Wall of Fame at the Indianapolis Motor Speedway.