Chip Massey, a former FBI Special Agent, has led high-profile criminal cases, investigated the September 11th terrorist attacks, and spearheaded the New York FBI Office’s Crisis Negotiations Teams. Prior to the FBI, he served as a pastor in Maryland, honing his empathy and connection skills. These abilities, combined with FBI techniques, make him a popular speaker, teacher, and consultant.

Now, as co-founder of The Convincing Company, Chip teaches executives sophisticated communication and negotiation techniques. He co-authored "Convince Me: High-Stakes Negotiation Tactics to Get Results in Any Business Situation" and his clients include Fortune 500 companies like Facebook, Samsung, and Goldman Sachs. Chip has trained FBI agents, police officers, and various federal officials, and has taught thousands at institutions such as West Point, Princeton, and Cornell.

In this episode, Jason and Chip discuss:

• The application of negotiation skills in high-stakes scenarios and everyday life
• Techniques for maintaining control over one's emotions during crises
• The significance of understanding others' perspectives and the real issues at stake
• Strategies for personal growth, leadership development, and crisis management
• Chip Massey's motivations for sharing his knowledge and transforming business practices

Key Takeaways: 

• Expressing gratitude for influential figures is essential for personal development and success.
• Learning to control emotions can have a profound impact on crisis resolution and daily interactions.
• Perspective can drastically affect our reactions to stress and crises, and maintaining calm is crucial.
• The skills and experiences derived from hostage negotiation are highly transferable to business and personal life.
• Crisis situations, although challenging, can present substantial opportunities for growth and improvement.

“You have to see people from the standpoint that there is a person in front of you, each with their own experiences, heartaches, desperate situations, joys, hopes, and aspirations. We are all a combination of these things. Don’t lose sight of the fact that we are all human beings, struggling to find answers. We must support each other and not let things break down.”

 - Chip Massey

Connect with Chip Massey:

Websites: https://convincingcompany.com/ , https://trainingsogood.com/ 

LinkedIn: https://www.linkedin.com/in/chip-massey-23787b106/ 

Chip’s BOOK: https://convincingcompany.com/convince-me-book/ 

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.