Too many franchise owners struggle with constant turnover and leadership gaps because they promote based on convenience instead of readiness. In this episode, April Porter shares how to build a true leadership development system — one that cultivates talent from within and ensures your business always has strong, prepared people ready to step into the next role.

You’ll discover:

• The essential skills needed at each level — employees, assistant managers, managers, and general managers

• Why emotional mastery and strategic thinking are key to effective leadership

• How to spot when someone’s stuck in “execution mode” instead of leading

• The risks of hiring external managers versus developing your own talent

• How to design both an employee-facing and owner-facing advancement plan

• Why your number-one role as a franchisee is to create leaders, not just manage people

April also shares how to structure your organization so you’re never scrambling to fill leadership positions — even when turnover happens. Whether you’re running one unit or multiple locations, this episode gives you the framework to scale sustainably with the right people in the right seats.

💡 Learn More & Register for the Infinite Franchisee® Conference here.