Episode 227: Fix Miscommunication with UX Thinking

In this episode, Dr. Janel Anderson explores how slowing down to create a shared language can boost team efficiency and effectiveness. Drawing from UX design principles like “speaking the user’s language,” she illustrates how clarifying terms and aligning definitions reduces friction, miscommunication, and cognitive load within organizations. Dr. Anderson shares practical examples—from missed deadlines to communication style mismatches—and offers actionable tips for building alignment, including listening for sensory language and asking clarifying questions. No matter your role or industry, this episode offers valuable strategies for enhancing collaboration and accelerating progress through intentional, well-defined communication.

Find show notes at https://janelanderson.com/227