<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Specials: Fireside 28 Craig joins me to talk about one of my passions - data! In this case, what’s useful for your Support team to know, right where they are: talking to customers?<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Specials: Fireside 28 Craig joins me to talk about one of my passions - data! In this case, what’s useful for your Support team to know, right where they are: talking to customers? Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Specials: Fireside 28 Craig joins me to talk about one of my passions - data! In this case, what’s useful for your Support team to know, right where they are: talking to customers?<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

228: Fireside with Craig Stoss

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Technology

Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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228: Fireside with Craig Stoss

228: Fireside with Craig Stoss

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