Harvest! The MSP Sales Show

#23 Barbara Paluszkiewicz: We Grow But We Don't Upsell: 30-Year MSP's Simple Success Strategy


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Are you struggling to grow your MSP revenue without feeling like you're constantly selling to your existing clients?

00:00 The richest opportunities in your existing clients

05:30 Right-sizing clients from the start

11:00 The power of structured technology reviews

16:30 Avoiding costly accounting mistakes

22:00 Client communication strategies that work

27:30 Building sustainable client relationships

In this episode, Barbara Paluszkiewicz, CEO of CDN Technologies, reveals how to grow revenue from existing clients without aggressive upselling tactics. With 30 years of MSP experience, Barbara shares practical wisdom on packaging services properly from day one.

We cover:

• Why charging for assessments sets the right client expectations

• How to structure your fundamental package to ensure profitability

• The biggest financial mistake MSPs make (and how to avoid it)

• Effective communication strategies that clients appreciate

• How to handle technology reviews that naturally lead to additional revenue


👤 Guest: Barbara Paluszkiewicz, CEO of CDN Technologies

👇 How do you grow revenue from existing clients without feeling salesy? Share your thoughts in the comments!

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Harvest! The MSP Sales ShowBy James Steel