Banking on Digital Growth

23) #ExponentialInsights: Why Chaotic Times Call for Human-Centered Design w/ Anne Legg


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It’s hard to ignore the fact that we’re sliding into a recession.

And your financial brand’s members will be impacted. 

How can you help in the midst of unprecedented times? 

In today’s episode, Anne Legg, Founder at THRIVE Strategic Services, shares the top actions financial brands can take to navigate these turbulent times. 

We discuss:

-Innovation in a crisis

-The 4 problems you need to solve for customers

-Human-Centered Design

You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.


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Banking on Digital GrowthBy Derik Krauss

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